How CRG Remote Works

Our remote platform connects your workshop directly with our in-house diagnostic specialists — no waiting, no call-outs, no delays.

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Connect

All you need is a stable internet connection and a PC, laptop, tablet or smartphone. Our system works from any modern device, anywhere.

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Plug In

Connect our OBD remote diagnostic interface to the vehicle. This small device gives our specialists direct, secure access to the vehicle's systems.

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Live Support

Your technician and our diagnostic specialist work side by side — live. Our team can see exactly what the vehicle is doing in real time, guiding every step.

Job Done

From diagnosis through to programming and coding, the work is completed remotely — faster, more cost-effectively and with full specialist oversight.

Everything you need is already in your workshop

There is no expensive equipment to purchase and no specialist setup required. If you have an internet connection and a device to communicate with our team, you are ready to go.

  • Stable internet connection
  • PC, laptop, tablet or smartphone
  • CRG OBD remote diagnostic interface
  • Your technician on the vehicle

Our specialists join the session remotely and work directly alongside your team — watching live data, running tests and carrying out programming as if they were standing next to the vehicle.

CRG Remote diagnostic interface in use

Remote Services

Our team of certified diagnostic specialists can deliver the following services entirely via the CRG Remote platform.

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Remote Diagnosis

Full vehicle system diagnosis carried out live by our specialists. Fault codes, live data and guided testing — completed remotely without the need for a physical visit.

  • Full system fault code reading & clearing
  • Live data monitoring & analysis
  • Guided component testing
  • Detailed diagnostic report
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Module Programming

Replacement modules and ECUs programmed remotely to the vehicle — no dealership required. Our team handles the full programming process from start to finish.

  • ECU & control module programming
  • Key & immobiliser coding
  • Replacement module configuration
  • Software version updates
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Dynamic ADAS Calibrations

Dynamic ADAS calibrations carried out remotely while the vehicle is driven, eliminating the need for a static calibration target or specialist workshop space.

  • Forward-facing camera calibration
  • Radar & blind spot sensor calibration
  • Lane assist & departure systems
  • Adaptive cruise control setup

Why Choose CRG Remote?

Faster Turnaround

No waiting for a technician to travel. Our specialists connect within minutes, keeping your workshop moving.

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Cost Effective

Avoid unnecessary dealership visits and extended downtime. Remote support is a fraction of the cost of a physical call-out.

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Live Collaboration

Your technician and our specialist work together in real time — every step is visible, guided and confirmed before moving on.

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Secure Connection

All remote sessions are encrypted and fully secure. Your vehicle data and customer information is always protected.

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Any Device

Works from a smartphone, tablet, laptop or desktop. No specialist hardware needed on your end.

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Certified Specialists

All remote sessions are handled by our fully trained and certified diagnostic technicians — the same team behind our on-site service.